Wall Clocks FAQs

FAQ for Custom Photo Wall Clocks

1. What is a Custom Photo Wall Clock?

A Custom Photo Wall Clock is a personalized clock where you can design the clock face using your own photos, artwork, or images. These clocks are created from high-quality materials such as premium acrylic and are perfect for adding a unique touch to any space. They also make great gifts for special occasions like birthdays, weddings, anniversaries, or holidays.

2. How do I customize my Photo Wall Clock?

Customizing your photo wall clock is simple! Just upload your image through our website, select the clock size and design, and leave the rest to us. Our team will ensure your image is properly formatted to create a visually stunning clock that’s perfect for your space.

3. What size options are available for Custom Photo Wall Clocks?

We offer a variety of sizes for our custom photo wall clocks to fit different wall spaces. Our clocks come in standard sizes, and we can also accommodate custom dimensions depending on your preferences. Please refer to the product page for specific size options or contact us for personalized sizing requests.

4. What materials are the Custom Photo Wall Clocks made from?

Our custom photo wall clocks are crafted from premium 2mm acrylic, ensuring exceptional durability, longevity, and clarity. We use high-definition printing to transfer your image onto the acrylic clock face, preserving the vibrancy and detail of your photo for years to come.

5. How are the photo designs printed on the clocks?

We use dye sublimation printing, a high-tech process where special inks are turned into gas using heat and pressure. This allows the ink molecules to bond directly to the surface of the acrylic, resulting in a permanent, high-quality image with rich colors and exceptional clarity. The print won’t fade or peel over time.

6. What makes your photo wall clocks different from others?

Our custom photo wall clocks are made from premium acrylic (not cardboard or wood), offering better durability, a sleek modern look, and vibrant color retention. We also offer various customizations such as packaging options and the ability to create a truly personalized gift with your photos.

7. Can I choose my clock design style or customize the clock face further?

Yes! In addition to uploading your own photo, you can further customize the clock face by selecting clock hands, adding text, or choosing different design options for the layout. Our in-house designers will ensure everything aligns perfectly for the best visual impact.

8. What packaging options do you offer for custom photo wall clocks?

We offer several packaging options to suit your needs:

• Assembled - Laying Flat (no box): Your order will arrive flat inside a mailer box.
• Disassembled - Inside a Box with Your Own Photo: The clock will be disassembled and packaged inside a box with your photo on the exterior.
• Disassembled - Inside a Box with Your Own Photo and Gift Wrap: The clock will be gift-wrapped inside a box with your photo and includes a personal note option at checkout.

9. How long does it take to receive my custom photo wall clock?

Our standard processing time for custom photo wall clocks is typically 5-7 business days for production. Shipping times will vary based on your location and the shipping method you choose during checkout.

10. Is the clock face durable?

Yes! Our clocks are made from high-quality acrylic and are designed to be long-lasting. They are not only visually stunning but also durable, able to withstand normal handling without fading, cracking, or warping over time.

11. How do I care for my custom photo wall clock?

To keep your custom photo wall clock looking its best, simply wipe it gently with a soft, damp cloth. Avoid using harsh chemicals or abrasive materials, as these could damage the surface. The clock is designed for indoor use only.

12. How do I set up the clock after receiving it?

Setting up your clock is easy! After receiving your clock, you just need to insert the included battery and set the time. The clock hands come pre-installed, and the clock is ready to hang once you’ve set it.

13. Can I return or exchange my custom photo wall clock?

We offer a 30-Day Satisfaction Guarantee. If you're not satisfied with your custom photo wall clock, contact us within 30 days of receiving your order, and we'll work with you to resolve the issue, whether it's through an exchange or return.

14. Are Custom Photo Wall Clocks eco-friendly?

Yes, we are committed to sustainability. At Wiggly Canvas, we donate 1% of our revenue to carbon removal through Stripe, and we also reduce our carbon footprint by working with local manufacturers across 19 countries to minimize shipping distances and emissions. We also donate 1% of every order to Trees for the Future, supporting agroforestry and land restoration.

15. Can I buy a pre-designed photo clock or artwork from your collection?

Yes, if you don’t have a custom image but still want a unique clock, you can browse our pre-designed collection. Our talented designers offer a variety of clock designs that can be personalized with your text or other custom details.

16. What if I want a special or unique design for my photo clock?

We offer full customization for your photo clock. If you want to add text, custom features, or unique elements to your design, our team can assist. Simply upload your image, provide your instructions, and we’ll create a one-of-a-kind clock that reflects your style.

17. Are the clock hands customizable?

Yes, the clock hands can be customized! You can choose from a variety of designs and colors for the clock hands to complement your photo design. We offer different styles to suit the look of your clock, whether it’s modern, vintage, or minimalistic.

18. Do you offer international shipping?

Yes, we offer international shipping to most countries. Shipping rates and delivery times may vary based on your location. You’ll be able to see the shipping options and costs during the checkout process.

19. Can I get a certificate of authenticity for my clock?

Yes, for premium artworks, we provide a Certificate of Authenticity. This certificate confirms the quality of the craftsmanship and the originality of your clock design. It also reflects our commitment to sustainability.

20. How do I track my custom photo wall clock order?

Once your order is shipped, we will provide you with a tracking number, allowing you to monitor your order's status in transit. If you have any issues or concerns about shipping, feel free to reach out to our customer support team.

21.What’s Included with My Orders?

• An acrylic print featuring your chosen image.
• A fully assembled clock mechanism, ready to hang right out of the box.
• One AA battery is included for your convenience.

22.What Should I Know About Uploading Photos for Printing?

We accept all types of photos! If there’s an issue that prevents us from working with your photo, we’ll notify you via email within a few hours of placing your order—though such cases are rare.

Our designers will enhance and upscale your photo to ensure exceptional clarity and detail before printing.

Pro Tip: When uploading a photo, make sure it aligns with the layout of your selected printing medium (square, rectangular, vertical, or horizontal). To find the perfect fit for your photo, feel free to explore our Photo Prints collections!

23.What Printing Techniques Are Used for Your Products?

Crafted with premium acrylic for unmatched durability and longevity, our custom wall clocks feature high-definition printing on 99.9% optically pure, polished acrylic. Each image is meticulously reviewed by professional in-house designers to ensure a flawless finish.

24.What Should I Know About Uploading Photos for Printing?

We accept all types of photos! If there’s an issue that prevents us from working with your photo, we’ll notify you via email within a few hours of placing your order—though such cases are rare.

Our designers will enhance and upscale your photo to ensure exceptional clarity and detail before printing.

Pro Tip: When uploading a photo, make sure it aligns with the layout of your selected printing medium (square, rectangular, vertical, or horizontal). To find the perfect fit for your photo, feel free to explore our Photo Prints collections!